Privacy Policy

Privacy Promise

At Ocean Flooring Ltd, your privacy is of the utmost importance to us and we are committed to safeguarding our users privacy whilst providing a personalised and valuable service. When we use the terms “we,” “us” or “our,” we are referring to Ocean Flooring Ltd.

Ocean Flooring Ltd is registered in England and Wales (06522155) and our registered office is Preston Park House, South Road, Brighton, East Sussex, BN1 6SB

This privacy statement covers the services provided by our website (www.oceanflooring.co.uk). We will treat your personal information as confidential and in accordance with applicable data protection legislation. The purpose of this statement is to inform users of this website, what information is collected about you when you visit our site, how the information is used, if it is disclosed and the ways we protect your privacy. By visiting and submitting information via our site, you are accepting and consenting to the practices described in this statement.

Topics

  • What information do we collect about you and how do we use it?
  • Confidentiality and security
  • Access to your information and correction
  • Cookies
  • Other websites
  • Changes to our privacy policy
  • How to contact us

 

What information do we collect about you and how do we use it?

In order to provide you with the best possible service, we sometimes need to collect information about you. We only ask for information that we have a reason for and will only use this information for the reason it was intended.

We collect information about you when you register with us, request a home consultation or sign up to our newsletter.

Data capture forms

We have a number of data capture forms on our site. These are short forms that allow us to contact you regarding a service or product you have enquired about. We will never contact you for any other reason unless you have opted-in to any further communication from us.

We normally collect the following information:

  • Name and address: this is collected to enable us to measure and subsequently fit your floor.
  • Email address: to be as green as possible, we like to email you your quotes and invoices,
  • Telephone numbers: we try to call to let you know when we’re coming, and to get in contact with you about your order or enquiry. We will not call you for anything else.

 

Contact us form

We will collect the following:

  • Name: – So we know what to call you
  • Email address: – So we can contact you or provide you with further information.

 

Book a free home visit

We collect the following:

  • Your full name: – So we know what to call you.
  • Email address: – So we can contact you or provide you with further information.
  • Telephone number: – So we can get in contact with you to organise your free home visit.
  • Home address:- So we know where to go

 

Newsletter sign-up

We would like to send you information about products and services of ours that are of a legitimate interest to you. If you have consented to receive marketing through our newsletter sign-up, you may opt out at any time. You have the right to stop us from contacting you for marketing purposes, and if you no longer wish to be contacted for marketing purposes, please email info@oceanflooring.co.uk

Third parties

We will not pass ANY of your details on to Third Parties.

Confidentiality and security

Here at Ocean Flooring Ltd, the confidentiality of your information is of paramount concern to us. Any information you provide us with will be held securely and in accordance with the Data Protection laws.

Your personal information will not be disclosed for marketing purposes with other companies.

With regards to data security, please see additional security policy.

We may also disclose your personal data if we reasonably believe we are required to do so by law, regulation or other government authority or to protect the rights and property of Ocean Flooring Ltd, its affiliates or the public.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of your personal data, please email info@oceanflooring.co.uk or write to us at the following address:
Ocean Flooring Ltd, Studio 3, Stockwell Lodge, 129-131 Conway Street, Hove, BN3 3LW

We want to make sure that your personal data is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

You also have the right to be forgotten. If you would like us to start the process of removing your data, please let us know using the above details.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Google Analytics

We may also collect the following non-personal data via Google Analytics when you use our site. This information helps us continuously make improvements to our site that will improve your experience with our site and services. We use a Google Analytics code on our site to gather the following information. Please note, this information cannot be traced back to you.

  • Device type
  • Location
  • Browsing activity

This non-personal data is automatically deleted off our system after 38 months.

More information can be found online on how Google Analytics process this information, or the Google Analytics privacy policy.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We may change this privacy policy statement at any time, and such changes take immediate effect. Any changes we make to our policy in the future will be posted on this page and, where appropriate, notified by email or via a notification on our site.

Contact

Please don’t hesitate to get in contact with us about our privacy policy, information we hold about you or if you have a complaint.

You can email us at: info@oceanflooring.co.uk

Or you can write to us at:

Ocean Flooring Ltd
Studio 3
Stockwell Lodge
129-131 Conway Street
Hove
BN3 3LW

This privacy policy was last updated in May 2018

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  • Ocean Flooring Limited
    Studio 3 Stockwell Lodge
    Behind 129 Conway Street
    Hove BN3 3LW
    By Appointment only
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"Finding the right carpet or flooring will result in an interior being well rounded in both colour & design. To get the right interior scheme you need to build from the floor up."